Privacy Policy

Privacy Policy HorseGloss

1 General

This document, together with additional information available on www.horsegloss.com (the website), constitutes the "Privacy Policy" in force between the User of the Site ("You" or "User") and HorseGloss. The Privacy Policy regulates the use of Your personal data by HorseGloss. Any definition preceded by a capital letter and contained in the Privacy Policy shall have the same meaning as in the Terms and Conditions available on the website through the following link Terms and Conditions, unless otherwise defined.

2 Your personal Data

Your use of the Site may require that You transmit to HorseGloss the following information:

• Prefix (sex)
• Surname
• First Name
• Home Address
• Zip Code
• City
• Country
• Email address
• Telephone
• Billing Information

This information constitute Your "Personal Data" subject to the Privacy Policy and is required for Your personal account and to complete the transaction process at the HorseGloss website.

3 Analysis of User habits

HorseGloss collects personal data directly form the User (by registration of during the purchase steps). As named before in section 2, Your personal data, HorseGloss may also process the latter’s personal data for the purpose of analysing User’s buying habits and selections, in order to make the HorseGloss products, services, website and initiatives more personalised to its customers’ wants and needs.

HorseGloss will process, by automatic means the value purchased within a framework of time, the frequency of the purchases and the kind of products purchased. HorseGloss will not proceed with an intensive study of the Users’ behaviour and the study is only intended to propose to visitors and customers products, services and initiatives more personalised to their wants and needs.

HorseGloss can process personal data through an automatic means to study cookies in order to verify the navigation through the website and too purpose products and services in line with the navigation.

What is a cookie?

A cookie is a small file that is sent to the browser in use and saved on Your device when You visit a website like www.horsegloss.com (“the Website”). Cookies allow the Website to function efficiently and improve its services for every visitor and customer, in addition to providing information to the Website's owner for statistical or advertising purposes, primarily to personalise Your navigation experience by remembering Your preferences (for example, remembering the language and payment currency You set, in order to recognise You at the next visit and to provide a optimal personal service, etc.)

To offer You customizable and personalized services, HorseGloss uses cookies to store and sometimes track Your navigation data on the Site. HorseGloss uses cookies to:

• Keep You the opportunity to identify and access information relating to Your use of the Site. The cookie becomes active when You sign up or connect to a service.
• Identify the pages visited and analyze the behavior of Users to better meet their expectations. HorseGloss uses this information to personalize content, banners or promotional offers of the Site. HorseGloss reserves the right to use the services of external companies (including Google Analytics services) to evaluate the browsing habits of Users and improve the quality of services. However, the data transmitted through these services still remain anonymous.

You can always decide to disable cookies by changing the preferences of Your brouwer. However, You will not have access to all features and other services of the Site.

4 Data Storage

Personal data linked to the purchase will be stored for at least 10 years to comply with tax and civil law. Moreover, the data linked to the purchase may be stored for a longer period of time in order to comply with the contractual unlimited warranty granted to the client.

Personal data provided for marketing activities are kept as long as necessary fort he particular processing also with reference to the specific sector of activity and considering the interest demonstrated by the clients to be updated on the products, event, initiatives and information of HorseGloss.

5 Data security

HorseGloss takes care to respect Your personal data and takes action to protect Your personal data. HorseGloss implements technical and organizational measures to protect Your Personal Data against destruction, theft or unauthorized access. HorseGloss uses Your Personal Data solely for the operation of the Site and its services, or for statistical purposes to improve the quality of services of the Site. Personal Data are processed in accordance with the purposes stated when collecting.

6 Right of access Your data

As a visitor form the HorseGloss website You can always update Your personal data via Your personal profile at the website. Please sign in with Your personal email and password to get access.

A visitor always has the right to obtain from HorseGloss confirmation of whether or not personal data concerning him/her exists, even if it is not yet recorded, and to have it communicated to him/her in an intelligible form.

A visitor also has the right to request an update, correction or, when s/he has an interest in doing so, an inclusion of personal data, deletion, conversion to an anonymous form or the blocking of personal data, that has been processed in violation of the law, including data which it is not necessary to keep in relation to the purposes for which it was collected or subsequently processed; a statement that the above operations were disclosed, including in terms of their content, to those parties to whom the data was communicated, except in the case in which such performance proves impossible or entails the use of methods that are clearly disproportionate to the right protected. The User can also ask for the portability of his/her data.

the rights listed above may be exercised by sending a request to HorseGloss at the address: info@horsegloss.com.  

7 Third Parties

The site may contain links to other websites. These third party websites have their own privacy policies on which HorseGloss has no control. HorseGloss recommends that You review the privacy statements posted on other websites to understand the procedures for collecting and using data.

8 Goverment and law

The Privacy Policy is submitted to Dutch law. Any dispute arising directly or indrectly, interpretation, or enforment of the Privacy Policy will be submitted exclusively to the jurisdiction of ordinary courts of the Canton of Den Bosch (The Netherlands).

9 Cookies